18 New Account Interview Compliance Tasks
Course Number: Webinar
Course Code: n/a
Today it is so much more than opening an account and giving the customer a toaster. We have many deposit compliance rules to adhere to when opening deposit accounts and making that first contact with the customer. And yet, we have to do so in a way that is friendly, supportive and does not feel like an inquisition to the customer. In this program we will look at the compliance tasks that must be accomplished and how to ask these questions and handle the customer so that everyone feels good at the end of the new account interview.
What You Will Learn:
The Customer Identification Program tasks in the New Account Interview
The Due Diligence and Enhanced Due Diligence Tasks of the New Account Interview
Unlawful internet gambling-who, when and what to do
Risk Rating the customer
Questions you should ask on the new money service business rules
Alerts and Red flags on identity theft
Adverse Action-new disclosures if you use a credit score
Disclosing the deposit regulations
And much more…
-Live Plus Five (days) – $265
Register for the live event and get five days access to the OnDemand Playback. You’ll have opportunity to ask questions during the presentation and be free to review the content for the next 5 (business) days. Registration also includes links to presenter materials, handouts, and pdfs.
-OnDemand Recording Only – $295
Interested in the topic but unable to attend the regularly scheduled event? Purchase the recorded version and receive OnDemand playback for 6 months (includes presenter materials).
-CD-ROM and Hardcopy Handouts – $325
CD-ROM plus Hardcopy Handouts. This option includes 6-months OnDemand playback but does not include live session.
-Live Plus Six (months) – $365
Attend live; includes six months access to OnDemand playback. Combine the advantages of live attendance with an unlimited number of replays for the next six months.
-Premier Package – $395
Includes all three options above. Live, OnDemand playback, and CD-ROM plus Hardcopy Handouts.
Want your branches to participate? Facilities within your organization will be able to participate without the travel costs of coming to one location.
Each additional location adds $75.00 to your registration
Audience: Training, Compliance Officers, New Accounts Representatives, Sales, Branch Administration and Branch Managers