Elder Financial Abuse
Course Number: EFA1
Course Code: RG 0200
Elder Financial Abuse points out the signs and symptoms of elder abuse and how to act on behalf of an elderly person who is being abused. This course teaches frontline employees how to protect a senior’s self–esteem as well as his or her means of subsistence when employees suspect that an elderly person is being harmed financially.
Audience: Tellers, CSRs and other Frontline bank employees