Verbal Communication Suite
Course Number: ABA
Course Code: ABA
This suite of two courses* explores creating appropriate social media posts in a business environment. Completing this suite provides tips on social media etiquette. Concise, impactful lessons can be applied on the job immediately.
*Only available as a suite
-Effective Social Media Communication
Guides you through the types of individual and public social media posts that are appropriate and inappropriate.
-Social Media Etiquette
Guides you through the rules of social media etiquette. Learn what your postings should and should not say. Compose business-appropriate social media communication.
Audience: For Professional Skills. Branch and administrative office staff, call center staff, tellers, new hires, and anyone who may interact with customers.