Unfair, Deceptive or Abusive Acts or Practices (UDAAP) for Compliance Professionals

Course Number: UDAAPCP1

Course Code: BAN 7390

Learn the definition of an unfair act or practice, and explore unfair and deceptive credit cases under UDAAP, and unfair debt collection under the Fair Debt Collection Practices Act. Understand enforcement actions used by the CFPB along with proactive steps and guidelines to take towards preventing UDAAP claims.

Learning Objectives
After completing this course, students will be able to:
– Describe the background of UDAAP law
– Recognize unfair, deceptive, and abusive acts or practices
– Identify the elements that make a practice unfair, deceptive, or abusive
– Identify proactive steps that you can take to avoid UDAAP violations
– Explain how you can help your bank avoid UDAAP claims

Audience: Compliance professionals including compliance managers, officers, and other compliance team members whose primary role is within the compliance function at their financial institution; bank examiners, bank regulators, auditors and lending compliance professionals

Prerequisites: n/a

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