Mortgage Servicing: Early Intervention and Continuity of Contact
Course Number: ABA
Course Code: ABA
Provides an understanding of the delinquency and live contact requirements of early intervention and the timing of a Delinquency Notice and information that must be included, as well as the continuity of contact requirements.
After completing this course, students will be able to:
-Explain the components of early intervention, including live contact and Delinquency Notice requirements
-Describe continuity of contact requirements
Audience: Anyone performing duties in consumer mortgage servicing areas and have live contact with borrowers.