Managing Change

Course Number: ABA

Course Code: ABA

Guides you through positively mitigating the effects of change on individuals and workgroups. Pinpoint reaction types and develop insight into the reasons for resistance towards change. Discover ways to leverage employee feedback and ideas for successfully managing change.

After successfully completing the course, you will be able to:

– Identify the seven effects of change
– Describe the possible reactions to change
– Use the three-step process to communicate change and get buy-in

Audience: Any employee responsible for leading workgroups regardless of the specific reporting relationships. This could include managers, supervisors, coaches, team leaders, and mentors

Prerequisites: n/a

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Member Price: $55.00
Non-Member Price: $75.00
Textbook Charge: $0.00

Credits: ABA Certificates​: This course applies to the following certificates, individually or as part of the Leadership In Action Suite: Branch Manager Certificate Supervisor/Team Leader Certificate Universal Banker Certificate

Length: n/a

ABA Training