Essentials of Workplace Conduct

Course Number: EWC1

Course Code: n/a

Explores the four principles that guide appropriate actions to take in unfamiliar situations. Explains how appearance can have a great impact on how others perceive you, and addresses etiquette factors in the work environment and in offsite work situations.
Refreshed and Re-versioned: June 2016

Learning Objectives:
After completing this course, students will be able to:

-Define the four guiding principles of business etiquette

-Introduce yourself or others appropriately to reflect professional hierarchy

-Describe professional dress code and the effect of not following the code

-Explain how workplace behavior can affect others

-Explain the rules of business etiquette to work situations out of the office ​

Audience: Bank personnel in the branch and administrative office environments

Prerequisites: n/a

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Member Price: $95.00
Non-Member Price: $130.00
Textbook Charge: $0.00

Credits: ABA Certificates: This course applies to the Bank Teller Certificate.

Length: 40 minutes

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