Essentials of Workplace Conduct

Course Number: ABA

Course Code: ABA

Explores the four principles that guide appropriate actions to take in unfamiliar situations. Explains how appearance can have a great impact on how others perceive you, and addresses etiquette factors in the work environment and in offsite work situations.

Refreshed and Re-versioned: June 2016

What You’ll Learn
After successfully completing the course, you will be able to:

-Define the four guiding principles of business etiquette
-Introduce yourself or others appropriately to reflect professional hierarchy
-Describe professional dress code and the effect of not following the code
-Explain how workplace behavior can affect others
-Explain the rules of business etiquette to work situations out of the office

Audience: Bank personnel in the branch and administrative office environments.

Prerequisites: None

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Member Price: $95.00
Non-Member Price: $130.00
Textbook Charge: $0.00

Credits: None

Length: 40 minutes

ABA Training