Digital Trends: Payments

Course Number: ABA

Course Code: ABA

Covers the main points of innovation in the digital payments space to help a bank’s board of directors understand how mobile devices drive seamless purchase decisions and how smart data anticipates and prompts both the purchase decision and payment. A bank’s board of directors should recognize that a bank that provides P2P payments will meet today’s customer expectations for instant, mobile payments that will increase customer loyalty and engagement.

After successfully completing the course, you will be able to:

Describe examples of trends in digital payments innovation
Explain the risks associated with digital payment internal and external communication and customer engagement

Audience: For members of a bank's board of directors.

Prerequisites: n/a

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