Digital Trends: Payments

Course Number: ABA

Course Code: ABA

Covers the main points of innovation in the digital payments space to help a bank’s board of directors understand how mobile devices drive seamless purchase decisions and how smart data anticipates and prompts both the purchase decision and payment. A bank’s board of directors should recognize that a bank that provides P2P payments will meet today?s customer expectations for instant, mobile payments that will increase customer loyalty and engagement.

Duration: Approximately 5 minutes
Created: September 2018

What You’ll Learn
After successfully completing the course, you will be able to:

-Describe examples of trends in digital payments innovation
-Explain the risks associated with digital payment internal and external communication and customer engagement

Audience: For members of a bank's board of directors.

Prerequisites: None

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