Deposit Products and Services for Small Businesses
Course Number: ABA
Course Code: ABA
Gain an understanding of general banking needs of business customers. The course covers common deposit and non-credit products, and their benefits to the small business client. Special emphasis is placed on connecting banking needs with the lifecycle of the business.
Updated: June 2017
Re-versioned: June 2016
What You’ll Learn
After successfully completing this course, you will be able to:
-Define the small business market and identify the banking needs of small business clients
-Explain the importance of small business clients to banks
-Describe the features and benefits of business products and services
-Identify the life stages of a small business and the products and services that target the small business client’s needs
Audience: Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.