Corrective Action
Course Number: CA1
Course Code: ABA 086
Guides managers on how to facilitate their employees’ improvement by using a range of corrective action in a balanced and objective manner. Managers learn to document and apply a progressive disciplinary model, using a standard template that is focused on counseling employees towards performance improvement.
Re-versioned: Mar. 2016
Learning Objectives:
-After completing this course, students will be able to:
-Define corrective action and its significance
-Describe an employee’s performance or behavior gap specifically and objectively
-Identify the steps of the progressive disciplinary model
-Apply the progressive disciplinary process to disciplinary situations
-Document corrective action completely by including the standard elements
-Prepare for a corrective counseling session with an employee
-Conduct a corrective counseling discussion with an employee
-Take appropriate corrective action based on an employee performance or behavior issue
Audience: Any supervisor or manager who has responsibility for evaluating and documenting employee performance
Prerequisites: n/a