Community Bank Suite - Foundational Skills

Course Number: ABA

Course Code: ABA

This training bundle groups courses by communication and frontline skills. Communication topics include effective listening and body language. The teller basics suite covers cash handling, customer service, bank security and more.

Duration: 5 hours and 40 minutes

Courses
-Ethical Issues for Bankers
-Communications Basics Suite
Becoming a Better Listener
Communicating Effectively
The Importance of Body Language
-Teller Basics Suite
Cash Handling
Handling Checks
Processing Transactions
Providing Quality Customer Service
Robbery and Bank Security
The Changing Role of the Teller

Audience: For onboarding all bank personnel who needs an introduction to banking, whether just starting a career in the industry or a more experienced professional from a different industry, including specialists in non-banking functions such as marketing, information systems, and human resources.

Prerequisites: None

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Member Price: $235.00
Non-Member Price: $315.00
Textbook Charge: $0.00

Credits: 1.0 CAFP, CCTS, CFMP, CFSSP, CISP, CLBB, CRCM, CRSP, CSOP, CTFA

Length: 5 hours, 40 min

ABA Training