Coaching for Success

Course Number: CS1

Course Code: ABA 027

Prepares managers and mentors with the knowledge and skills to have effective coaching dialogues. Teaches how to recognize coaching opportunities and to provide performance feedback. Provides coaching dialogue examples for skills practice exercises.

Learning Obj​​​​ectives
After completing this course, students will be able to:

-Differentiate coaching, by goals and methodology, from corrective feedback

-Recognize a coaching opportunity

-Describe resources and processes that your employer provides in support of coaching

-Prepare a plan for a coaching session

-Demonstrate listening skills appropriate to a coaching dialogue

-Perform a coaching dialogue

Audience: Bank personnel responsible for coaching others with or without a reporting relationship. This could include managers, supervisors, team leaders and mentors

Prerequisites: n/a

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Member Price: $95.00
Non-Member Price: $130.00
Textbook Charge: $0.00

Credits: 0.25

Length: 2 hours

ABA Training