ADA Interacting with People Who Have Disabilities

Course Number: ABA

Course Code: ABA

Explores appropriate and practical ways to interrelate with individuals that have mobility, hearing, speech and language impairments, intellectual and developmental disabilities, and blindness or low vision. Explains how to promote successful use of adaptive equipment and technology or support that people with disabilities bring into a bank’s premises.
Learning Objectives
After completing this course, students will be able to:

-List guidelines for effective interactions with people that have mobility, hearing, speech and language impairments, intellectual and developmental disabilities, and blindness or low vision
-Describe how to promote successful use of adaptive equipment and technology or support that people with disabilities bring into a bank’s premises

Audience: Bank employees who interact with customers, vendors, or other bank personne

Prerequisites: n/a

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Member Price: $55.00
Non-Member Price: $75.00
Textbook Charge: $0.00

Credits: ICB Certifications: 0.75 CRCM ​​​​​​​

Length: 30 minutes

ABA Training