Managing Performance & Productivity

Course Number: Self-Study

Course Code: BAI 097

This Managing Performance and Productivity course covers the management principles needed by today’s supervisors. It discusses how supervisors can use processes and systems to encourage maximum productivity of their employees. Topics to be covered: how to use an effective interview process to select the best candidate; the mentor system and techniques for training employees; establish expectations and measure productivity and performance; work simplification and time management skills; use technology to improve productivity; manage meetings and give presentations; and how to use problem-solving tools to reach results.

Topics include:
– Getting the Right People in the Right Jobs
– Orienting and Training for Productivity
– Establishing Expectations and Measuring Performance
– Ensuring Productivity Through Systems
– Achieving Results through Others
– Communicating Professionally
– Solving Problems and Challenges

Audience: New or experienced supervisors and first-line managers or those preparing for such a role

Prerequisites: n/a

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